AGA TWYFORD Limited (formerly Twyford Cookers) was started by Ian & Rose Norman in 1990 and is the only AGA cooker renovating company authorized by AGA Rangemaster Ltd. to carry out the worldwide professional restoration of AGA cookers.
Rose and Ian came to AGA cookers via antique fireplaces. They started out 21 years ago with an architectural antiques business in Cheltenham. Rose's experience before that had been in catering - running a prestigious restaurant in Devon. Ian had been a captain in the navy, then worked as a marine surveyor and subsequently as a steel mill machinery manufacturer in Canada and the U.S.A.
In the early 90s Rose and Ian took over a reclamation yard near Gloucester; and then in 1994 they moved to Twyford Farm at Callow, just south of Hereford. It was from Twyford Farm that the business got its name.
At first it was a bit of a cottage industry, but it grew and grew. They took on a factory unit at Moreton-on-Lugg, near Hereford and then eight years ago they moved to larger premises at Three Elms Trading Estate in Hereford. The business steadily expanded and in 2007 joined in a trading partnership with AGA Rangemaster Ltd.
In April 2011, AGA TWYFORD expanded and moved again from Hereford to Leominster locating in a large new purpose built factory, offices and showroom. The showroom has been designated as a Deluxe Design Centre by AGA Rangemaster Ltd. and is featured on the Rangemaster website.
From the new fantastic showroom AGA TWYFORD now also sell and display other products from the AGA Cooker range such as, new Rayburn Ranges; Masterchef, Rangemaster, Falcon and Mercury cookers alongside AGA Rangemaster Ltd. woodburners, and Rangemaster sinks and taps. The showroom features an AGA TWYFORD cookware shop, selling a wide range of kitchen products and accessories and a complete range of BETTY TWYFORD products for the home and garden.
The company, now named AGA TWYFORD Ltd, employs 16 people. Rose's son James is the technical director, running the factory side of the business, with 5 engineers.
Ian runs the commercial side of the company. Customers come from all over the country, and abroad and AGA TWYFORD has renovated over 15,000 AGA cookers to date. AGA TWYFORD will send a team to dismantle and collect an old AGA cooker to bring it back to the factory. It is then taken apart, and the outer casing is sent to AGA Rangemaster Ltd. headquarters in Shropshire to be re-enamelled. The main castings inside are sand blasted, and other old parts including door linings, seals and burners are replaced with new ones. The cooker now in showroom condition, is then resold or in the case of renovation returned to the customer's home and re-fitted. Any AGA cookers that cannot be restored are returned to the main AGA Rangemaster Ltd. plant in Telford for recycling and re-manufacture into new AGA cookers. AGA cookers are made from 70% recycled materials and are 100% British manufactured.
The cookers that AGA TWYFORD are restoring now may be as much as 60 years old or as new as three to four years old. The Traditional model was first introduced in 1941, the De Luxe in 1956, and the designs have changed relatively little since then.
It is possible to re-engineer solid fuel cookers to run on oil, gas, or 13 amp electric and vice versa. It is also possible to switch between fuel types. Lately, there has been an increasing demand for electric AGA cookers running off a simple 13 amp circuit. AGA TWYFORD in conjunction with AGA Rangemaster Ltd., are in the forefront of this technology and can offer fully authorized on site conversions as well as detailed factory changeovers together with complete or partial renovations.
Rose Norman took a year off to study for a Masters degree in fine art, and has now brought her new skills back into the business. She has helped to redesign the sales literature, and is developing a new range of cleaning products and textiles including chef's pads, aprons, and oven gloves. Rose has also produced AGA TWYFORD'S own branded range of enamel ware and cooking accessories.